BPO services for shipping companies in Singapore.
Acclime specialises in business process outsourcing (BPO) services to maritime companies to help manage growth more cost-effectively and efficiently through minimising infrastructure and labour costs.
400+ foreign businesses in Singapore trust Acclime.
Outsource non-core activities
to our professionals.
To gain a competitive advantage in terms of costs and productivity, many shipping organisations are managing growth by outsourcing non-core business activities to professional service providers. Acclime is specialised in business process outsourcing (BPO) services for shipping companies.
Flexible solutions
Our modular approach to BPO services provides flexibilty to scale the breadth and depth of services to match the needs and budgets of a wide range of companies, big and small.
Agreed objectives
We work closely with our clients to establish both clear service level agreements (SLA) and key performance indicators (KPI) to maximise collaboration towards your objectives.
Reliable service
Acclime’s resident commercial and accouting experts ensure that all work is of the highest professional standard and fully compliant with prevailing regulations and your corporate policies.
Business process outsourcing (BPO) for the maritime industry
Core business activities of our shipping company clients are generally the technical ship management and the commercial trading. The non-core activities that are outsourced to Acclime are the finance/control functions, the purchasing administration and processing accounts payable.
Non-core activities outsourced to Acclime
- Accounts payable
- Port disbursement
- Employee expense claims
- Purchase orders administration
- Supplier payments
- Ship damage claims
- Crew accounting
Modular approach
We at Acclime apply the modular outsourcing approach. Each process is seen as a module and can be outsourced independently from other processes. This approach makes our outsourcing solution highly scalable and thus attractive even to smaller clients.
Benefits of BPO outsourcing
- Save costs and increase efficiency leading to higher shareholder value
- Eliminate redundant work
- Improve service quality
- Implement consistency, standardization and best practices throughout your processes
- Install or reinstall adequate internal/compliance control
- Build up scalable and flexible solutions to support your business development
- Remove unnecessary assets from your balance sheet
- Free up resources for your core activitie
Acclime works with you to take over your non-core processes. We agree access to your information systems and deliver our service based on a comprehensive service level agreement (SLA) with clear KPIs.
Cost-effective solutions
Our modular approach allows you to customise the range of solutions you require to maximise the efficiency of the business processes. We will honestly help you analyse your needs.
Secure technology platform
Acclime’s own cloud-based client portal is the latest addition to our high-tech provision of transparent and collaborative outsourcing solutions. We stay state-of-the-art.
Proven expertise
We have built up an enviable reputation with the maritime industry for the quality of our BPO services. Our team possess industry experience combined with technical expertise.